The warranty only applies under normal conditions and proper use of ICI products. Any modifications or misuse of the ICI product will void the warranty. All Alumilite Bumpers and Side Steps by ICI have a Limited Lifetime Warranty on the structure beginning on the original purchase date. The warranty only applies to the original purchaser and protects against any structural manufacturer defects. The Alumilite Bumper and Side Step structural warranty is expressly limited to the repair or replacement of the defective product or component. Repair or replacement is at the sole discretion of Innovative Creations Industries. Photographs of the damage must be sent to ICI to begin any warranty claim. These photographs will be used to determine whether or not the product qualifies for a warranty claim, and determine if the product will be repaired or replaced.
Alumilite Bumpers and Side Steps have a powder coat finish that comes with a one-year warranty from the original purchase date. ICI will not warranty the finish after 2 years due to the exposure of the natural elements. The warranty does not cover normal wear and tear, modifications, or abuse. Chips or damage from stones or impacts of any kind are not covered by the finish warranty. During the installation process, it is especially important to adjust the bumper and side steps before tightening the bolts to ensure a proper reveal between the product and the truck. If the product is in contact with any part of the truck (i.e. grille, fenders, headlights, rocker, mud flaps etc.), the vibrations caused by everyday driving can also damage the powder coat; this is not covered under warranty.
CARE AND MAINTENANCE
Due to the abuse that the bumpers and side steps receive during normal use, it is very important to care for and maintain this product on a regular basis. Clean and protect your new bumper or side steps at least two times per month. In regions where salt or chemicals are used to keep roads clear of snow and ice, it is recommended you do this on a weekly basis to maintain the powder coat finish. Make sure that your bumpers or steps are completely dry after cleaning. Do not let water stand on the surface of the bumper or side steps to avoid discoloring and water spots. Inspect your bumper or side steps regularly for chips and damage from rocks and other road debris. Bumpers and steps are located in high debris impact areas and will incur chips and damage periodically. It is very important to maintain the finish and touch up any exposed aluminum. All warranty claims must be pre-approved by ICI. All returned claims must be accompanied by the original product, purchase invoice, and description of the damage and how it occurred. The customer is responsible for packaging and freight back to ICI. ICI will repair or replace items that have been qualified for warranty based on previously stated criteria. Warrantied products will be repaired or replaced at no additional cost to the customer.
- Credit / Debit Cards
- Offline Payments