FAQ

Frequently Asked Questions (FAQ)

Do I need to pay someone to install ICI products?

No. While some of our customers prefer to have the products installed at a shop or by a professional, it is absolutely NOT necessary. All products can be easily installed at home by following our simple instructions. Installation instructions come with all products.


Are these products D.I.Y. or ‘Do It Yourself’ friendly?

Yes! All ICI products can be installed by the end user. Installation instructions are provided. There are also installation videos available on our YouTube channel you can view by CLICKING HERE.


Do ICI products require drilling?

The majority of ICI products are installed without a drill, helping to simplify the installation and preserve your vehicle’s resale value. Our engineers make every effort to design products that will have the simplest installation process possible; however, due to some vehicle designs, a few of our products may require minor drilling.


Are installation instructions and supplies included with the ICI products?

Yes, all of the parts and hardware necessary for installation are included. Some additional tools, such as a tape measure, socket wrench, floor jack, clips, tape, etc. may be required. An installation guide is included with every product. If your product arrives and pieces are missing, please contact our sales department at 1-800-626-8746 or via email at sales@icionline.com.


What kind of support is available to help me with installation?

Should you need help with your installation, you may contact us via our Sales Department at 1-800-626-8746 and one of our helpful customer service reps can assist you. You can also use the chat function on this website or shoot us an email at sales@icionline.com.